Claims & Exchange

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a claim or exchange. In case of any issue you must inform us within 10 days of the purchase.
You may reach us via website
Email: sleshoes@shafiqueleather.com
WhatsApp: 03039249990
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To exchange In store, we require a receipt or proof of purchase.

You can send your product to plot # 329, Sector 7A, Korangi Industrial Area, Karachi, Pakistan

There are certain situations where only refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be processed within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items are not exchange able.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sleshoes@shafiqueleather.com t   or What’s App @03032558995

You will be responsible for paying for your own shipping costs for exchanging your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

For Further Question Contact Us:

Whatsapp/ Call: +93 303 9249990

Email: sleshoes@shafiqueleather.com